|
NEW YORK (AP) -- Accenture will continue to provide services to help operate New York City's 311 non-emergency city service line and a complementary Web site under a new contract, the business consulting and outsourcing company said Tuesday. The company received the five-year contract, which can be extended twice for two years, to provide support and develop applications for the telephone system. Work on the Web site, which will be integrated into the city's official NYC.gov site, will continue this year. Financial terms were not disclosed. The 311 system was launched in March 2003 to combine more than 40 city call centers and hot lines, Accenture said. Since then, the line has received more than 54 million calls. Accenture shares fell 53 cents to $36.01 in midday trading.
|